Frequently Asked Questions

Catholic Book Publishing Corp. is open for business Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Please call only during these hours for questions concerning order status, receipt of payment, damaged or defective product, etc.

You may contact Catholic Book Publishing Corp. in four easy ways:

  1. By mail:
    77 West End Rd.
    Totowa, NJ 07512

2. By phone: 973-890-2400

3. By fax: 973-890-2410

4. By email: info@catholicbookpublishing.com

Your Bible can be registered on this page.

We invite you to learn more about the New Catholic Bible (NCB) translation here: https://catholicbookpublishing.com/new-catholic-bible.

View answers to some common questions concerning the New Catholic Bible (NCB) translation here: https://catholicbookpublishing.com/new-catholic-bible/faqs.

There are four simple ways for individuals to order Catholic Book products. Please note that there is no invoicing on orders placed by individuals via mail, phone, fax, or online. We ask bookstores to contact Catholic Book at 973-890-2400 for information on ordering and pricing.

  1. Online: www.catholicbookpublishing.com. Only credit card orders will be accepted online. PLEASE NOTE: Expedited delivery does not apply to online orders. For expedited delivery options (for example, overnight, 2-Day, 3-Day) and rates, please contact our Customer Service Department at 877-CATBOOK (228-2665), Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.)
  2. By phone:
    877-CATBOOK (228-2665) (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.) We are pleased to accept your orders 24 hours a day, 7 days a week. Only credit card orders (VISA and MasterCard) will be accepted by phone.
  3. By mail:
    77 West End Rd.
    Totowa, NJ 07512
    Please send your order with your check (including phone number) or credit card information (including account number, cardholder’s name and signature, expiration date, credit card billing address) and shipping address. We accept only VISA and MasterCard.
  4. By fax:
    800-890-1844 (Fax number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2410.) Only credit card orders (VISA and MasterCard) will be accepted by fax.

There are two ways for individuals to check the status of their Catholic Book orders.

  1. Online: Click on the link in your order confirmation email to check on the status of your order.
  2. By phone: To inquire about order status, please call our Customer Service Department at 877-CATBOOK (228-2665), Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time to check on the status of your order. (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.)

For international orders, please contact us at (877) 228-2665 or email us at info@catholicbookpublishing.com.

Back orders will be held for a maximum of 90 days from the date you place your order. If the product has not returned to inventory within that time, we will automatically cancel the back order. We request that you check back with us about the availability of the product in any of these four ways: 

  1. Online: www.catholicbookpublishing.com. 
  2. By phone: 877-CATBOOK (228-2665). (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.)
  3. By fax: 800-890-1844 (Fax number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2410.)
  4. By mail: Catholic Book Publishing Corp., 77 West End Rd., Totowa, NJ 07512

Damaged Product Replacement

Catholic Book Publishing Corp. will replace product damaged in transit if damage is reported to Catholic Book within ten (10) business days. PLEASE NOTE: If there is damage to outside packaging, Catholic Book must be advised of said damage (please call 877-CATBOOK [228-2665]), so that a Return Material Authorization Number (RMA #) can be given to you BEFORE the material is returned.

When returning product that has been damaged in transit, please use the Return Material Authorization form enclosed with your order to record the RMA # provided to you by the Catholic Book Publishing Customer Service Department. Please be sure to include the original of the Return Material Authorization form when you return the damaged product(s) to Catholic Book Publishing. Please keep a copy of the Return Material Authorization form for your records. No return will be accepted unless it has been approved and assigned an RMA #.

Defective Product Replacement

In the event that you receive a defective product, we ask that you contact Catholic Book Publishing by phone at 877-CATBOOK (228-2665) to secure a Return Material Authorization Number (RMA #) BEFORE the material is returned.

When returning a defective product, please use the Return Material Authorization form enclosed with your order to record the RMA # provided to you by the Catholic Book Publishing Customer Service Department. Please be sure to include the original of the Return Material Authorization form when you return the damaged product(s) to Catholic Book Publishing. Please keep a copy of the Return Material Authorization form for your records. No return will be accepted unless it has been approved and assigned an RMA #.

In addition, please clearly indicate where the defect is located.

The returns of damaged or defective products are the only exceptions to our returns policy as outlined below under "Returns/Credits."

Returns/Credits

Returns will be accepted and credits issued only if Catholic Book makes an error in either the processing or shipping of your order. (The only exceptions with regard to acceptable returns are noted above under "Damaged Product Replacement" and "Defective Product Replacement.")

Approved returns must be accompanied by a Return Material Authorization form on which you have recorded the Return Material Authorization Number (RMA #) provided to you by the Catholic Book Publishing Customer Service Department. Please be sure to include the original of the Return Material Authorization form when you return the damaged product(s) to Catholic Book Publishing. Please keep a copy of the Return Material Authorization form for your records. No return will be accepted unless it has been approved and assigned an RMA #.

No credit will be issued unless an RMA # is included with the return. Credits will be issued directly to your credit card, customarily within two (2) billing cycles. There will be no balance held on your account for future purchases.

Packing Returned Product

After receiving approval to return product to Catholic Book Publishing Corp., please observe the following guidelines: 1.) pack products flat (not on spines); 2.) secure products by filling empty spaces in packaging with white paper, Styrofoam packing, or bubble pack (avoid using newspapers as the print can damage product); 3.) if returning defective product, please clearly indicate where defect is located; 4.) include name, address, account number (located in top left-hand corner of packing slip), our order number (located in top right-hand corner of packing slip), and copy of original packing slip for each package returned; 5.) include your Return Material Authorization form, complete with Return Material Authorization Number (RMA #); 6.) record your RMA # on the outside of the return packaging.

For your own protection, Catholic Book Publishing suggests that you use a traceable means of returning product and keep a copy of related paperwork for your records. Catholic Book cannot be held responsible for returns made without the benefit of some type of tracking method.

Please note: All orders shipped within the states of New Jersey and New York are subject to a 6.875% sales tax as required by law.

If you are tax exempt and will be shipping orders to New Jersey or New York, we ask that you provide a Tax Identification Number so that you are not charged tax. You can provide your Tax Identification Number as part of your Personal Information under "My Account" if you are a registered customer.

If you are tax exempt and will be shipping orders to New Jersey or New York, we ask that you please contact our Customer Service Department by email at info@catholicbookpublishing.com or phone at 877-CATBOOK (228-2665). (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.)

Please note: All orders shipped within the states of New Jersey and New York are subject to a 6.875% sales tax as required by law.

If you are a tax exempt organization, please contact our Customer Service Department before placing an order or within 2 hours of ordering (otherwise, you will be charged tax that cannot be refunded). You can reach Customer Service by email atcontact@catholicbookpublishing.comor by phone at 877-CATBOOK (228-2665). (Phone number is toll-free only in the continental U.S. Outside the continental U.S., please call 973-890-2400.)

Pricing is subject to change, usually once a year (customarily in the month of July). All prices are given in U.S. dollars.

Please note that availability dates are approximate. We will make every effort to update expected availability as changes occur. If a product will not be available for an indeterminate amount of time, you will be able to view it, but you will be unable to add it to your cart. Please check back from time to time for status.

The current edition of The Liturgy of the Hours Supplement is copyrighted 1992. Until such time as the Secretariat of Divine Worship approves an updated translation, which would include new Feasts and Memorials for both the General Roman Calendar and for the Dioceses of the United States of America since 1992, Catholic Book Publishing is unable to issue an update.

Catholic Book Publishing Corp. does not currently publish Bibles (except for BIBLIA DE AMERICA and the St. Joseph New Catholic Bible in Spanish) or Missals (except for children) in any foreign language. We also do not publish Bibles or Missals that pre-date Vatican II. We publish only translations that have been approved by the Secretariat of Divine Worship, which carries out the work of the Bishops' Committee on Divine Worship, a standing committee of the United States Conference of Catholic Bishops.

For Catholic Book Publishing Corp., which publishes mainly Liturgical Books, Bibles, Missals, and Prayer Books, prospective authors should be mindful of the following information:

  1. Most publications are composed in-house or by direct commission with specific guidelines. We thus strongly prefer that query letters be sent in place of full manuscripts. These can be sent to Editorial Director, Catholic Book Publishing Corp., 77 West End Rd., Totowa, NJ 07512. PLEASE DO NOT SUBMIT QUERIES BY PHONE, FAX, OR EMAIL.
  2. We ask that neither simultaneous submissions nor submissions through agents be made.
  3. Anticipate a response time of two to three months.

Please note that manuscripts are purchased outright; there are no royalties and no advances. Publication is generally within 12–15 months.

For Resurrection Press, which publishes affordable and readable nonfiction titles for popular Catholic and general Christian markets in the areas of prayer, healing, and spirituality, as well as pastoral and liturgical resources, prospective authors should observe the following guidelines:

  1. Send a summary proposal and two sample chapters typed double-spaced with wide margins c/o Editor, Resurrection Press, 77 West End Rd., Totowa, NJ 07512. PLEASE DO NOT SEND FULL MANUSCRIPTS.
  2. Include the focus and description of the contents, the intended audience, length of the completed manuscript, a listing of previously published works, and your ability to promote it.
  3. Provide an SASE if you wish your material to be returned.
  4. Anticipate a response time of 4–6 weeks.

Please note that royalties are negotiable and publication is generally within 12–18 months of contract signing.

If Catholic Book Publishing Corp. holds the copyright to the material you wish to reproduce, please submit your request in writing to: Permissions Manager, Catholic Book Publishing Corp., 77 West End Rd., Totowa, NJ 07512. You may also fax the request to 973-890-2410. Please do not send permission requests via email. We ask that your request detail the title of the publication; the author, if applicable; the date of publication; the page(s) you wish to reproduce; the number of copies you wish to make; and the manner in which the material will be used, that is, either commercially or without a fee.

Please note: The Confraternity of Christian Doctrine holds the copyright on both the New American Bible Revised Edition and the Lectionary for Mass. Please consult usccb.org/offices/new-american-bible/permissions for complete information on the Permissions Policy governing these texts.

Additional note: The International Commission on English in the Liturgy (ICEL) holds the copyright for some texts in Liturgical Books or Missals published by Catholic Book Publishing Corp. Please contact the International Commission on English in the Liturgy directly to secure permission to reproduce material from texts that the Commission owns:

Permissions Manager
International Commission on English in the Liturgy (ICEL)
1522 K Street, NW
Suite 1000
Washington, DC 20005-1202
202-347-1839 (fax)
permission@eliturgy.org (email)

If you seek to reproduce material from Resurrection Press books, please submit your request in writing to: Permissions Manager, Resurrection Press, 77 West End Rd., Totowa, NJ 07512. You may also fax the request to 973-890-2410. Please do not send permission requests via email. We ask that your request detail the title of the publication; the author; the date of publication; the page(s) you wish to reproduce; the number of copies you wish to make; and the manner in which the material will be used, that is, either commercially or without a fee. If the material you wish to reproduce includes copyrighted text from a primary source, you will need to seek permission from the copyright holder of the primary source.

Cover images are owned by Catholic Book Publishing Corp. Neither they nor pages from this site are to be downloaded, except for personal use only, without the express permission of Catholic Book Publishing Corp.

The contents of pages from this site are not to be uploaded to any other website for any reason. Catholic Book Publishing suggests that webmasters create links to this site as provided for under “Linking” below.

Catholic Book Publishing Corp. invites sites that promote Catholic resources of the highest quality of content, in keeping with the commitment of Catholic Book Publishing Corp., to establish links to www.catholicbookpublishing.com.

Every effort has been made to provide our valued customers with an error-free website. With the amount of data furnished, it is possible that an error or inaccuracy exists. If you find something amiss, please contact us at info@catholicbookpublishing.com so that we can correct it as soon as possible.